Coventry Fasteners maintains ISO 9001:2008 Quality Management Systems certification for the entire network of branches and distribution centres throughout Australia. External auditing is performed by Det Norske Veritas (DNV), one of the world’s leading certification bodies.
This certification means that Coventry Fasteners has been externally validated to:
- Have business processes which are documented and consistently followed
- A system for identification and resolution of nonconformances impacting the customer
- A system to ensure that measures are put in place to prevent the occurrence of nonconformances
- A mechanism to enable continuous improvement related to processes and service to our customers.